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Specialised Business Analysis Courses

IIBA Business Analysis Certification Course & Practice Tests

Frequently Asked Questions


How can I become a business analyst without any prior work experience?


  • First thing you must understand is irrespective of your background or role (technical or non-technical) you can become a business analyst.
    • Through research it is found that people from various walks of life (experienced graduates, engineers as well as fresh MBAs) have become business analyst.
    • To become a business analyst you must, have good communication skills (written as well as oral), acquire domain (industry, regulatory, business process) knowledge and learn appropriate business analysis techniques.
  • To learn business analysis techniques, you can attend -


Can you suggest me a certification in business analysis to help me become a business


  • Certifications "certify" person for their skills, experience and knowledge. To become a business analyst, you can go for IIBA's level -1, Entry Certificate in Business Analysis (ECBA).
    • This level recognizes individuals entering the business analysis profession. 

    • The target audience includes,

      • Students enrolled in business analysis academic programs

      • New graduates from other disciplines who are learning and developing Business Analysis skills.

      • Functional managers who manage business analysts and professionals with business or domain experience (but no experience as Business Analyst),

      • Professionals who want to transition or change career into business analysis. 

    • This level does not have any prerequisite in terms of business analysis work experience. This level is good for you if you do not have Business Analysis experience or are new to the profession. 

    • This level will only test applicant’s knowledge and will set foundation for competency development in business analysis. 

    • Please note that this level does not require periodic recertification.

    • To get IIBA ECBA, you can attend IIBA Business Analysis Certification Course

Does a business analyst need to have a technical (engineering) background?


  • Business Analysis work is (and should be) independent of technology.
  • Business Analysts are not required to have in‐depth knowledge or experience in programming, database, networking, etc. It is wrong to expect technical skills out of a Business Analyst. It is nice to have technical background as it will help a Business Analyst to talk to the development team but not must have unless the work is that of a Systems Analyst (who has some overlap with Business Analyst roles and responsibilities).

Does a business analyst need to have an MBA qualification?


  • A Business Analyst is expected to have good communication, presentation, interaction, analytical and problem solving skills.
    • So, it is not the MBA degree but the skills generally found in an MBA helps to become a Business Analyst. So, non‐MBA too with these skills can become a business analyst.

What are the 3 most important skills needed to work professionally as a business analyst?


Are there any best technologies or software tools I need to learn as a business analyst?


  • As a Business Analyst, you should first focus on appropriate business analysis techniques and then on tools. Tools may improve your productivity and efficiency but cannot replace your expertise. After mastering various techniques, you will be in position to compare and select appropriate tools based on your company's or project's requirements.

What are the various documents created by a business analyst?


  • Business Analyst produces various documents such as Business Requirements Document (BRD), Systems Requirements Specification (SRS), Supplementary Specification etc. However, business analysis is not just about creating variety of documents (using templates). It is about understanding the business and stakeholder needs, and eliciting, analyzing, communicating and managing (changes to) those needs (requirements) and much more.

Do all BAs have same job profile? Or are there any differences in their profile? (What are the types of business analysts?)


  • There are 2 broad types of Business Analyst profiles:
    • Generic Business Analyst
      • Generic BA typically works as Business System Analysts (BSA) across domains or in a single domain. These types of Business Analyst are generally without (or very little) core industry (non‐IT) experience.
      • Generic BA usually work on requirements for custom application development, business process improvement/ reengineering, or application enhancements
      • Generic BA uses various business analysis techniques such as use cases and scenarios, process modelling, business rules analysis, prototyping etc.
    • Specialized Business Analyst
      • Specialized BA work either as Functional Consultants (ex. CRM ‐ Siebel, ERP ‐ SAP HR/ SD/ MM etc) or as Domain Consultants (ex. in Capital Markets, Risk management, Insurance, Retail, Telecom domain etc).
      • The Domain Consultants have extensive prior experience in core industry, while Functional Consultants are trained/ experienced in COTS package implementation after some experience in the core industry. 


Is the Business Analyst expected to be with finance background?


  • A Business Analyst has to interact with stakeholders (from both business and solution delivery) to elicit, analyze and communicate requirements and hence are required not only in financial industry but in all industries such as retail, manufacturing, telecom, insurance, banking, etc.
  • Business Analyst may have prior background in sales, operations, or finance from different core industries.
  • Business Analyst can also be from IT industry with background in software development, testing, systems analysis, quality assurance, project management etc.


What should I do to grow my career as Business Analyst?


  • You can grow your career as a Business Analyst by acquiring more and more domain knowledge, enhancing your understanding to apply various business analysis techniques, and by becoming an IIBA certified business analysis professional.
  • To become an IIBA Certified Business Analysis professional, you can attend IIBA Business Analysis Certification Course

What are different Business Analysis Certifications offered by International Institute of Business Analysis (IIBA)?

  • IIBA offers multiple levels of certifications and has defined competencies and level of proficiencies required for each level in terms of expectation of performance.
  • Level 1 is a new entry level certificate and it is named as Entry Certificate in Business Analysis or ECBA. This level recognizes individuals entering or learning the business analysis profession. 
  • Level 2 is Certification of Capability in Business Analysis or CCBA. This level recognizes BA practitioner who are result oriented and who actually perform or do the business analysis work. 
  • Level 3 is Certified Business Analysis Professional or CBAP, which is a gold standard certification. This level recognizes seasoned senior Business Analysts who lead and guide business analysis work of various sizes and complexities and are responsible for delivering business value.


How much experience do I need have to apply for different IIBA Business Analysis Certifications?


  • For IIBA level 1 – Entry Certificate in Business Analysis or ECBA, you do not need any experience in business analysis. 
  • For IIBA level 2 – Certification of Capability in Business Analysis or CCBA, 3750 hours (roughly 2‐3 years) is required in business analysis. 
  • For IIBA level 3 – Certified Business Analysis Professional or CBAP, 7500 hours (roughly 5+ years) of experience is required in business analysis. 

What are the benefits of doing an IIBA Business Analyst Certification?


  • IIBA business analysis certifications are recognized worldwide. An IIBA certification will significantly improve your profile, widen your job opportunities, and you will be preferred in better roles while working for international clients. On personal front it will also provide you satisfaction in terms of achieving a career milestone. 

How much time and effort it would take for me to appear and successfully pass the IIBA business analyst certification after attending IIBA Business Analysis Certification Course?


  • IIBA Business Analysis Certification Course will help you to reduce number of iterations required to study IIBA BABOK Guide and thus shorten time required to appear for the IIBA exam.
  • With this course, you will be able to learn concepts at your own pace and align your business analysis knowledge and/or experience to IIBA BABOK Guide, and appear for IIBA CBAP/ CCBA certification or ECBA certificate exam.
  • IIBA business analysis certification exam is both knowledge and application based so your actual project experience, skill to understand questions/ context and select answer would matter.
  • Time and effort to appear for and clear exam would depend on your expertise to grasp and apply knowledge.


Will I get for 21 Professional Development (PD) hours for an IIBA application if I attend your course?

  • Online courses in business analysis without instructor shall only get counted for IIBA ECBA application. 1 PD hour for 1 hour of course. So, for 7 hours of online IIBA Business Analysis Certification Course you will get 7 PD hours for an ECBA application. eLearning course or computer based training (CBT) without physical trainer shall NOT qualify for CBAP or CCBA PD hours.